Terms of service

These terms apply when you buy or use a licence for a ZonkPress Pro plugin from Zonkware ("we", "us"). By buying a licence, starting a trial or using a Pro plugin, you agree to them. If you're agreeing for a company or organisation, you confirm that you can bind it to these terms.

1. The software and its licence

Our plugins are free software released under the GNU General Public License (GPL), version 2 or later, or version 3 where a bundled library requires it. The GPL governs the code itself: you may use, study, change and share it under its terms, and nothing in these terms limits those rights.

What you buy is a licence key. An active licence key entitles you to:

• download the Pro plugin and receive its updates through WordPress, and
• email support from us,

on the number of sites your plan allows, for as long as the licence is active.

2. Purchases and our reseller

Purchases are processed by Freemius, Inc., our authorised reseller and merchant of record. Freemius handles payment, sales tax and VAT, invoices and licence management, and its own terms of service also apply to your purchase. Your bank statement will show a Freemius charge.

Prices are shown on our website in US dollars, excluding any tax added at checkout.

3. Plans and sites

Each plan allows a set number of sites; a site is one WordPress installation where the Pro plugin is active. Development, staging and local copies of a licensed site don't count toward the limit. You can move a licence from one site to another by deactivating it on the first.

4. Trials

Where a plugin offers a free trial, you can use every Pro feature during the trial without entering payment details. When the trial ends, Pro stops receiving updates until you buy a licence.

5. Renewals and cancellation

Licences last one year and renew automatically at the end of each year, charged to the payment method you used, unless you cancel first. We'll email you before a renewal. You can cancel automatic renewal at any time from your Freemius account or by writing to us; your licence then stays active until the end of the year you've paid for.

Customers who bought at a launch price keep that price for as long as their licence renews without a break. Otherwise renewals are charged at the plan's price at the time of renewal; we'll tell you in advance if it has changed.

If a licence expires, the Pro plugin keeps working on your site with the version you have, but it no longer receives updates or support.

6. Refunds

You can ask for a full refund within 30 days of a payment. See the refund policy.

7. Support

Support covers installing, setting up and using the plugin as documented, and fixing bugs in it. It doesn't cover custom code, problems caused by other plugins or themes beyond identifying them, or work on your site. We aim to reply within two working days.

8. Your responsibilities

• Keep your WordPress site, backups and logins secure, and back up before updating.
• Use the plugins lawfully. You're responsible for the data you collect with them, including information about children, payments and job applicants, and for your own privacy policy and any consents you need.
• Accounts you connect to a Pro plugin, such as Stripe or Twilio, are governed by your agreement with that provider. Their fees are yours to pay.
• Don't share your licence key publicly, resell it, or use it on more sites than your plan allows.

We may suspend a licence key that is shared, resold or used to abuse our update or support services. Your rights to the code under the GPL are not affected.

9. No warranty

The plugins are provided "as is". As the GPL states, there is no warranty for the software, to the extent the law allows. We work hard to make them reliable, but we don't promise they'll be error-free or suit every purpose.

10. Limitation of liability

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, lost data or business interruption, arising from the plugins or these terms. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

11. Changes

We may update these terms. The version in force when you buy or renew applies to that purchase. We'll tell customers by email about changes that affect them materially.

12. Governing law

These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. If you're a consumer, you keep the protections of the law where you live.

Contact

Questions about these terms: [email protected].