Legal
Refund policy
Last updated October 17, 2026
30-day guarantee
If a ZonkPress Pro plugin isn't right for you, ask for a refund within 30 days of your payment and we'll refund it in full. You don't have to give a reason, though we'd like to hear it.
This applies to first purchases and to automatic renewals. If a renewal went through that you meant to cancel, ask within 30 days and we'll refund it.
How to ask
Email [email protected] from the address you bought with, and include your order number or licence key if you have it handy. You can also request a refund from your Freemius account.
What happens next
- We approve refund requests within two working days.
- Our reseller, Freemius, returns the money to your original payment method. Banks usually take 5 to 10 working days to show it.
- The licence is cancelled, so the plugin stops receiving updates and support. Please deactivate it on your sites.
After 30 days
Payments older than 30 days aren't normally refunded, but write to us if something has gone wrong and we'll do what we fairly can. You can cancel automatic renewal at any time, so you won't be charged for another year.
Free trials
Trials don't need a card, so there's nothing to refund. When the trial ends you're not charged unless you choose to buy.
This policy doesn't affect any rights you have under consumer law.